Adding attachments

Add attachments—such as photos and PDF files that are on your mobile device—to an inspection from the Attachments page. After you add an attachment, you can view, email, or print the attachment, as well as change the file name or description.

When you take photos from the Attachments page or Results page, those photos are added to the record as attachments and appear on reports.

Note:  The CentralSquare Mobiles app does not limit the file size of attachments. However, Community Development limits attachments to 500 MB, so you might encounter errors if you try to upload larger files. Also, your agency's servers might be configured to limit file sizes. Your agency might need to configure servers and/or IIS to allow uploading large files.

To go to the Attachments page:

  1. In the inspections list pane, select Inspections to work with inspections, or select Cases to work with cases.

  2. In your inspections list or cases list, select the record you want to work with.

  3. Select Attachments.

To add an attachment:

  1. Select Upload.
  2. Select either Upload Images or Upload PDF.

    Note:  Select Cancel to return to the Attachments page without adding an attachment.

  3. Use your device's browse feature to find and select the file.

    Note:  Community Development limits attachments to 500 MB, so you might encounter errors if you try to upload larger files.

  4. To change the file name, enter the new file name in File Name.
  5. To add a description, enter it in Description.
  6. Select SAVE to complete the process. Or, select RETAKE to return to the Attachments page without adding the attachment.